The Predictive Index test: how the behavioural assessment works, and what DBS candidates report

By forge Research·6 min read·

The Predictive Index Behavioral Assessment is a short questionnaire: one list of adjectives and two questions about how you are expected to act at work and how you see yourself. It takes about 6 minutes, has no time limit and no pass mark. In Singapore, DBS candidates meet it inside the JIM chatbot application. It sits with the other personality assessments employers use.

TL;DRthe 30-second version
  • One adjective list, two questions: how you are expected to act at work, and how you describe yourself.
  • About 6 minutes, untimed, no right answers.
  • Scores four drives: dominance, extraversion, patience, formality.
  • DBS candidates got it inside the JIM chatbot (2021-2025), with no camera.
  • A second link by email was common; a DBS reply said no need to re-attempt.
Definition
The Predictive Index Behavioral Assessment is an untimed adjective checklist that measures four workplace drives (dominance, extraversion, patience and formality) and places the taker in one of 17 reference profiles.

How the Predictive Index test works

You see one list of adjectives twice. The first time, you tick the words that describe how others expect you to behave at work. The second time, you tick the words you would use to describe yourself. You can tick as many or as few as you like. The Predictive Index describes it as untimed and says most people finish in about 6 minutes.

The answers feed four drives: dominance (how you approach control and decisions), extraversion (how much you seek social contact), patience (whether you prefer a steady pace or variety) and formality (how much you want structure and rules). The combination puts you in one of 17 reference profiles, which the employer compares with the profile it wants for the role.

Not the cognitive test
The Predictive Index also sells a separate Cognitive Assessment, a timed reasoning test. If your invitation says "cognitive", you are sitting a different test, closer to a general aptitude test than this questionnaire.

What DBS candidates reported

forge's record of candidate reports holds more than 80 reports about DBS's JIM chatbot and Predictive Index step, mostly from applicants to technology roles and conversion programmes between 2021 and 2025.

It sits inside JIM, DBS's application chatbot. You create a DBS careers account, apply, and the JIM invitation arrives anywhere from 30 minutes to two days later. JIM is multiple choice with no video and no camera; candidates described questions on how others see you and how you see yourself, then a list of words to pick from. There is no time limit. One person finished the whole JIM application in about 20 minutes, another in about 10.

Two things confused people. Many got a second Predictive Index link by email after finishing it in JIM; a DBS reply shared in 2023 said there was no need to do it again. And JIM sometimes showed "final shortlist" minutes after the pre-screen, which turned out not to mean an offer. Don't celebrate that status yet.

Do it once, consistently
If you do the second link anyway, answer the same way. Two different profiles from one person look inconsistent, and DBS already holds the first result.

How to prepare for the Predictive Index

  1. Read each adjective literally and tick only the ones that fit how you work today.
  2. Answer the "expected of you" question for your current or most recent role or project, not your dream job.
  3. Avoid ticking almost everything or almost nothing; both make the profile hard to read.
  4. Spend your preparation time on the stages that do reward practice: the interview and any reasoning test in the same process.

Practise the stages you can improve

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Frequently asked questions

What is the Predictive Index Behavioral Assessment?

It is a short workplace personality questionnaire. You get one list of adjectives and two questions: pick the words that describe how you are expected to behave at work, then pick the words you would use to describe yourself. The Predictive Index says it is untimed and takes about 6 minutes.

Can you fail the Predictive Index test?

There is no pass mark. The assessment places you in one of 17 reference profiles based on four drives: dominance, extraversion, patience and formality. Employers compare that profile with what a role needs, so the result can count against you for one role and not another.

Does DBS use the Predictive Index?

Yes, according to candidates. People applying to DBS through its JIM chatbot between 2021 and 2025 reported a Predictive Index behavioural assessment inside the application, with no camera and no time limit.

DBS sent me the Predictive Index twice. Do I need to do it again?

Candidates reported getting a second link by email after finishing it in the JIM chatbot. A DBS reply shared by one candidate in 2023 said there was no need to re-attempt because DBS already had a record, and a 2021 DBS email asked applicants not to submit a second one.

Do I need a webcam for the DBS Predictive Index?

No. Candidates reported that the JIM chatbot and the Predictive Index questionnaire are multiple choice with no video and no camera.

How should I answer the Predictive Index?

Honestly and consistently. There are no right words, and trying to match an imagined ideal profile tends to produce an inconsistent result. Think about how you actually behave at work or in study projects.

Note on accuracy: the test providers named in this guide reflect candidate reports and publicly available information as of 2026, and are provided for preparation guidance only. Employers do not usually publish which assessment provider they use, and these relationships change over time — DBS may switch providers, run different tests for different roles, regions or intakes, or use a provider not listed here. Nothing on this page is confirmed or endorsed by DBS or any test publisher, and it should not be relied on as a definitive statement of DBS’s current process. Always confirm the exact test and provider from your official invitation email before you prepare.

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